Introduction

This Privacy Policy applies to all users of our website located at www.perfectfitcurtainsdubai.com, and covers all data collected through the site or through communication with our representatives via email, contact forms, or phone calls. We are committed to handling your personal data in compliance with the applicable laws of the United Arab Emirates and international data protection standards.

How We Use Your Information

We use your personal and non-personal information for a range of purposes necessary for the operation and improvement of our business and website. These purposes include:

  • Fulfilling and processing your orders or bookings

  • Providing customer service and support

  • Communicating order status or responding to your inquiries

  • Scheduling on-site curtain measurements and installations

  • Sending promotional offers, updates, and newsletters (with your consent)

  • Improving website functionality and user experience

  • Analyzing trends and tracking website performance

  • Ensuring compliance with legal and regulatory obligations

Legal Basis for Processing

We only process your personal data when we have a lawful basis to do so. These include:

  • Consent: When you voluntarily provide your information, such as subscribing to a newsletter.

  • Contractual necessity: To process your orders or provide requested services.

  • Legal obligation: When processing is necessary for compliance with a legal requirement.

  • Legitimate interests: To analyze website usage and improve services, while respecting your rights and freedoms.

Sharing and Disclosure of Information

We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:

Service Providers

We may disclose your data to trusted service providers who assist in operating our business, including:

  • Payment gateways (e.g., Stripe, PayPal)

  • Website hosting providers

  • Delivery and logistics partners

  • Email marketing platforms

  • IT and technical support companies

These partners are obligated to protect your data and use it solely for the purpose of providing services to us.

Legal Disclosures

We may disclose personal information if required by law or in response to legal proceedings, subpoenas, court orders, or to protect our legal rights.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, customer data may be transferred as part of that transaction. Any successor company will honor this Privacy Policy.

Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website traffic. Cookies are small text files placed on your device to help remember your preferences and enhance browsing efficiency.

We use the following types of cookies:

  • Essential Cookies: Required for website functionality (e.g., shopping cart, secure login).

  • Performance Cookies: Collect data on how users interact with the site (e.g., Google Analytics).

  • Marketing Cookies: Track browsing behavior to deliver targeted ads (only if consented).

You can control cookie preferences through your browser settings or by using opt-out tools provided by advertising platforms.

Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Security measures include:

  • SSL encryption on all data transmission

  • Regular website and server monitoring

  • Firewalls and anti-malware protection

  • Limited access to personal data by authorized personnel only

While we take every reasonable precaution, no data transmission over the internet can be guaranteed 100% secure. We encourage users to use strong passwords and remain cautious when sharing personal data online.

Your Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data held by us.

  • Right to Correction: You can request corrections to inaccurate or incomplete data.

  • Right to Deletion: You may request that we delete your personal data, subject to legal retention requirements.

  • Right to Object: You can object to certain processing activities, such as marketing.

  • Right to Withdraw Consent: If data processing is based on your consent, you may withdraw it at any time.

Data Retention

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, including:

  • Completing your transactions

  • Complying with legal obligations

  • Maintaining business and financial records

  • Handling customer service inquiries

Once data is no longer needed, it is securely deleted or anonymized.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of those external sites before submitting any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child under 13 has submitted personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.